Frequently Asked Questions

Everything you need to know about shopping with Made on Jupiter.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and local customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a return or exchange.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your clothing materials sustainably sourced?

At Made on Jupiter, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.